Shipping
SHIPPING INFORMATION
To ensure you get your purchase as soon as possible we strive to ship all orders within 24 business hours after payment.
- Shipping countries: all the European Union countries
- Belgian customers can expect their package the day after dispatching. Orders outside of Belgium have varying delivery times (1 to 10 business days), depending on the country.
- You will be sent a tracking number when your order has been shipped
- Shipping fees are non-refundable
SHIPPING RATES
Belgium:
€7 - free shipping from €50
France, Germany, Luxembourg, Netherlands:
€12 - free shipping from €70
Austria, Croatia, Czechia, Denmark, Estonia, Hungary, Italy, Ireland, Latvia,
Lithuania, Poland, Portugal, Slovakia, Slovenia, Spain, Sweden:
€20 - free shipping from €120
Bulgaria, Cyprus, Finland, Romania:
€25 - free shipping from €140
Greece, Malta:
€30 - free shipping from €160
RETURNS
If you have any questions concerning your purchased items please contact us at webshop@brandercoffee.be or by phone at + 32 (0)2 305 94 70.
- We will only accept return of goods that are in their original condition and packaging.
- Returns will be accepted within 14 days of purchase
- Returns are out of our control until arrived at our store
- We do not reimburse shipping costs
- Your account will be refunded within 7 business days of receipt of your item(s)
Returns must be brought or sent to:
brander
Grote Markt 19
1500 Halle
Belgium